Tushe laser clinic

Terms and conditions

Welcome to our Tushe Laser Clinic website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Tushe Laser Clinic relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please desist from using our website immediately. The term ‘Tushe’ or ‘Tushe Laser Clinic’ or ‘us’ or ‘we’ refers to the owner of the website who is registered as a company to trade in the UK & Wales under TUSHE LASER CLINIC LTD, company no. 14165855, whose registered address is 73 Woodford Avenue, Ilford, IG2 6UX; and trading address is Unit B, 4 Western gateway, London, E16 1BA. The term ‘you’ refers to the user or viewer of our website.

The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be held liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

All treatments are subject to assessment by the practitioner and will depend on your suitability for the treatment. Our practitioners reserve the right to refuse treatment to any patient for any reason. All patients must be 21 years or older. In some cases you may be able to have treatment if you are over the age of 18 if there is clear aesthetic indication that treatment will improve psychological well being. All offers, gifts and discounts are subject to clinic availability as well as assessment by the practitioner. Sometimes our practitioners may photograph you pre and post treatment for your clinical record. These images are kept private and are for record keeping purposes only, in line with legislation. The practitioners may wish to share the before and after images through our media channels. If this happens, you will always be asked for consent prior. A Media Release consent form will be given to you in clinic, which will detail the full agreement. You can decline this if you wish to. All treatments must be paid in full prior to starting or immediately after your treatment. Please note that in the event of late payment, we reserve the right to add an administrative charge to the value of the debt or recover third part debt recovery fees from the Customer, we can add such amounts onto the value of the money owed. We have a no refund policy on all treatments and products.
A booking deposit can be taken for appointments. The amount of the deposit is relevant to the treatment and can range from £30 to £120. This amount can be deducted from the cost of a treatment or product. In the case of packages or courses of sessions, a session from that package / course of sessions will be placed as a booking deposit. When you attend your appointment in clinic, and wish to make a future booking, a booking deposit will be required to secure your next appointment. Any recall appointment or future appointment will not be confirmed without a deposit at the time of booking.

We require 24 hours’ notice to change or cancel an appointment to avoid your deposit or session being forfeited. If you wish to recoup your session or deposit you can do so by paying £30 admin fee for every 30 minutes of treatment/appointment time. For example, if the duration of your appointment is 60 minutes, you have cancelled the appointment 20 hours’ before it’s scheduled starting time, and you would like to recoup your session, the admin fee for doing so will be £60. This can be arranged by calling us on 079 46 488 244. Any bookings made within 24 hours of the appointment date and time are subject to the same terms as described above.

Deposits or sessions are fully refundable where a cancellation takes place more than 24 hours prior to the appointment time.

If you are late for an appointment, the appointment must still finish on time and we may have to cut your treatment time. This is because we aim to ensure that our services run smoothly.

Refunds are only made when a medical condition prevents a course from being completed and at the discretion of the company. If a discounted course is refunded the discount % may reduce, increasing the price per session. The appropriate course from our price list will apply to cover sessions used. All requests for refunds must be made in writing to [email protected]
We regret that we are unable to allow children to remain unaccompanied in the reception area. Our staff are neither trained nor insured to look after children, and we respectfully ask our clients to refrain from asking our receptionist to watch their children during treatments. For safety reasons, children are not allowed in the treatment rooms at any time.
We regret that we are unable to allow pets in the clinic for hygiene reasons.
From time to time, our website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). We strongly advise you to read the terms and conditions and privacy policies of any thirdparty web sites or services that you visit.
All offers are limited to one offer per person and cannot be used in conjunction with any other offer or product purchases. Gift Vouchers and non-refundable, cannot be exchanged for cash and will state how long they are valid for. Limited to one voucher per person. Gift Vouchers cannot be used for product purchases, or in conjunction with any other offers. Please bring your gift voucher with you to your appointment. All offers, gifts and discounts are subject to clinic availability as well as assessment by the practitioner.
We take all our complaints seriously. Complaints should be made by e-mail to the manager of Tushe Laser Clinic on [email protected]. We aim to acknowledge complaints within 48 hours.
We reserve the right, in sole discretion, to change the Terms and Conditions at any time by posting the changes on the Site. We may with or without prior notice, terminate any of the rights granted by these Terms and Conditions. You shall comply immediately with any termination or other notice, including, as applicable, by ceasing all use of the Site. Nothing in these Terms and Conditions will create an agency, partnership, or other form of joint enterprise between us.